Using Technology to Enhance Employee Recognition Programs

Using Technology to Enhance Employee Recognition Programs


Employees are one of the biggest assets an organization has and they’re responsible for determining the failure and success of a business. Employee recognition programs allow organizations to motivate their employees, aligning them with the organization’s priorities and more. 

Employee recognition programs are beneficial because the impact it has is excellent. Technology is an excellent way of allowing organizations to further strengthen their relationships with employees and have a stronger impact. 

Therefore, let’s dive deeper into this article to learn more about employee recognition programs. 

12 Ways technology is enhancing the employee recognition program 

  1. Online platforms 

Online platforms are an excellent way for automating and streamlining your recognition and reward programs. You can use them for tracking performance, delivering rewards, setting up criteria and more. 

Additionally, you can use them to create a recognition culture by enforcing social recognition, peer-to-peer (p2p) feedback and more. Online platforms are also excellent for providing rewards, gift cards, vouchers and more. 

Employee recognition software 

As we mentioned that online platforms are excellent for automating and streamlining your reward and recognition programs, the employee recognition software is what helps your companies establish a scalable system that allows you to invest in the workforce

The use of some of the best employee recognition software can result in 

  • Much higher employee retention 
  • Improved engagement levels 
  • Enhanced performance and more 
  1. AI and ML-based use cases 

AI-based engines allow HR managers to align the employees with the organization’s objectives and values through benchmarks and KPIs. Machine learning (ML) allows employers to deliver personalized content and tailor rewards toward employees, improving the quality of the reward program. 

This technology is most commonly used for building a recognition culture by sending real-time recognition reminders to your teammates. 

Recently, many organizations are starting to use AI for analyzing employees’ emotions and sentiments. This allows HR professionals to understand more about the employee and deliver a superb experience. 

Can you believe that 90% of companies don’t actually personalize the employee experience? This goes the same with your team. Personalization is what makes someone feel special and it’s important for enhancing the learning experience for the user. 

Many of the times, organizations will use chatbots to improve the employee experience. The chatbot technology integrates with frequently used apps such as Slack, Microsoft Office and more. 

Chatbots can handle complex reward issues regarding all the ordering, processing, tracking and reward delivery processes. 

  1. Insights from advanced analytics 

Many organizations use data collection and analytics tools for tracking key metrics from their employees in order to collect employee recognition scores. These are highly useful for making decisions and evaluating how effective your platform is for developing a powerful rewards system. 

Additionally, you can consider using prescriptive and predictive analytics that can be highly useful for gathering Voice of Employee (VoE) insights. Employee responses here are related to employee satisfaction and productivity. 

HR professionals will start to use the recommendations they get from the system to increase employee sentiment, improve engagement levels and employee sentiment within the organization. 

  1. Integrating it with other systems 

Integrating your reward and recognition programs with other systems allows you to enhance your reach and relevance level. Where can you link your rewards system? It can be done with learning management systems (LMS), performance management systems (PMS), or even human resource information systems (HRIS) in order to make sure everyone is in line with the organization’s objectives.

Additionally, you can seek to integrate your rewards system alongside your social media channels, emails, collaboration and communication tools. It’s never a bad idea anyways. 

  1. Social media channels 

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An excellent integrating technology with recognition programs is social media channels. Social media allows you to get your message of contribution and achievements to the world as much as you can. 

Employee recognition software can be integrated with numerous social media platforms that appreciate all employee efforts. Moreover, it provides them with opportunities to showcase a workplace culture positively, attracting top talents. 

  1. Gamification 

The gamification concept is used for improving employee efficiency since engagement is becoming an important trait in organizations. Implementing this concept will allow you to better reinforce your business objectives and rules at the workplace through employee rewards. 

Additionally, it helps in reinforcing positive behaviors and motivating employees to work as a team and achieve business goals. Additionally, it helps retain the reward system and makes sure that employees don’t lose their interest over time. 

  1. Remote work apps

Remote work apps have a direct impact on employee recognition programs. They are allowing employees to work from the comfort of their own homes and are creating international teams. 

Recent stats show that roughly 12% of workers are working fully remotely, so using remote work to enhance your employee recognition program is always a good idea. 

If you are wondering how you can make remote work contribute to your employee recognition program, try the following: 

  • Award employee of the month 
  • Provide real-time employee recognition 
  • Acknowledge all personal achievements 
  • Try holding remote employee appreciation days 
  • Hold one-on-one meetings 
  1. Communication 

Technology has enhanced communication levels. A huge part of a recognition program’s success will depend on how well communication is. For instance, successful communication can be done through custom messages that ensure no celebrations are missing. This allows all employees to share their ideas on recognitions that they all received and improve the program. 

  1. Reward of choice 

When it comes to choosing a reward, each person has their own preferences. What kind of technologies can help your employees choose their reward of choice? You can try using a social recognition platform that allows your employees to choose rewards of their choice from a set of offerings

This not only improves employee gratification, but also establishes a positive experience with your employees. More modern social recognition platforms will provide you with many global redemption options, which can be locally redeemable. 

  1. Unified cultures 

Social recognition platforms allow organizations to run an R & R framework, which is specifically used for a global workforce. This not only allows employees to know and understand, but to demonstrate some of the same beliefs, values and contributions to the workplace globally. 

  1. Program visibility 

A good rewards program is always backed up by powerful employee recognition software that provides a user-friendly experience. The software provides you with a newsletter that allows employees to stay informed about colleagues that are being recognized. 

Additionally, team members are continuously updated on recognition policies, criteria, and more. In short, it’s important to create transparency in the workforce. 

  1. Artificial intelligence (AI) 

AI is another type of technology that makes your reward and recognition program more adaptive and intelligent. AI automates tasks, gives your reward recommendations, recognition triggers and more. 

Additionally, AI-enhanced your program with important features such as chatbots and voice assistants for providing a much better human experience. 

What actions should become rewarded and recognized?

Behaviors and actions that result in recognition need to become directly linked to your business vision and objectives. For instance, customer support is a priority for your business and employees with high satisfaction will publicly be praised for all of their achievements. 

Where should the recognition come from?

A common form of recognition is top-down, although it’s not enough, it’s on its own. Studies show that peer-to-peer (P2P) recognition is important for making your team stronger and increasing appreciation amongst teams. 

Employee recognition is a trending topic and has gained quite some interest from businesses in recent years, primarily due to changes in the workplace and the increased amount of competition that there has been in recent years. 

Recognition programs allow businesses to retain and attract top talents and improve productivity levels. 

The overall impact of technology on employee recognition 

Technology has made many changes to our daily lives, especially in how we work. Employee recognition is important if you want to improve the overall productivity levels of your workplace. Employee recognition is what makes employees want to stay around and not even think about leaving. 

Technology has allowed us to promote fairness in the workplace and appreciate the hard work they are doing for businesses. 

After all, just think about it, if it weren’t for employees, businesses wouldn’t be where they are today. Giving them what they deserve is never a bad thing to do, so always use technology to its fullest for improving employee recognition.

Using Technology to Enhance Employee Recognition Programs